Customer service

CUSTOMER SERVICE

We’re here to help.

For any questions regarding your order, shipping, returns, exchanges or our products, please contact us at hello@niadefer.com.

ORDERS

If you have any questions about an existing order, please include your order number when contacting us so we can assist you as quickly as possible.

SHIPPING & DELIVERY

For information about shipping costs, delivery times and international orders, please visit our Delivery & Shipping page.

RETURNS & EXCHANGES

Returns are accepted in accordance with our Returns & Exchanges Policy.

Eligible returns are issued as store credit, which can be used towards another purchase at NIA DE FER, except where a monetary refund is required by applicable consumer law.

Return shipping costs are the responsibility of the customer.

For full information and instructions on how to make a return, please visit our Returns & Exchanges page.

CONTACT

For any other questions, please contact us at:

hello@niadefer.com